Social influence, financial benefit, and e-wallet multi-brand loyalty: The mediating impact of commitment

AbstractE-wallet services have become a preferred option for digital payments and are expected to continue growing globally over the next few years. A recent trend suggests Millennial consumers use multiple e-wallet services, leading to questions about the concept of loyalty, particularly in the ele...

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Bibliographic Details
Main Authors: Widyoretno Adiani, Atik Aprianingsih, Ira Fachira, Teresia Debby, Andhiny Puspa Maharatie
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2290228