The Driving Factors of Digital Banking Intention and the Role of Customer Experience in Indonesia Banking Industry

As one of the most important industries of a country’s economy, banking is now faced the challenge of competition and demand from the customers to provide excellent service. In addition, the advancement of technology has opened up opportunities to increase service quality of banking offerings. One o...

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Bibliographic Details
Main Authors: Nuri Wulandari, Johan W. De Jager, Syarifah Endolusia Mahry
Format: Article
Language:English
Published: Department of Business Administration, Diponegoro University 2024-03-01
Series:Jurnal Administrasi Bisnis
Subjects:
Online Access:https://ejournal.undip.ac.id/index.php/janis/article/view/59623