The Driving Factors of Digital Banking Intention and the Role of Customer Experience in Indonesia Banking Industry
As one of the most important industries of a country’s economy, banking is now faced the challenge of competition and demand from the customers to provide excellent service. In addition, the advancement of technology has opened up opportunities to increase service quality of banking offerings. One o...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Department of Business Administration, Diponegoro University
2024-03-01
|
Series: | Jurnal Administrasi Bisnis |
Subjects: | |
Online Access: | https://ejournal.undip.ac.id/index.php/janis/article/view/59623 |