Determinants of consumer intention to adopt a self-service technology strategy for last-mile delivery in Guangzhou, China

Determinants of consumer intention to adopt a self-service technology strategy for last-mile delivery in Guangzhou, China

Self-service technology (SST) is a logistic innovation in e-commerce that enhances last-mile delivery efficiency in supply chain management. By combining Innovation Diffusion Theory with Resource Matching Theory, we proposed a comprehensive framework to explain the relationships between beliefs, att...

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Bibliographic Details
Main Authors: Song Liu, Gusong Luo, Yonglong Cai, Wenjie Wu, Weitao Liu, Rong Zou, Wenxuan Tan
Format: Article
Language:English
Published: AIMS Press 2024-02-01
Series:Mathematical Biosciences and Engineering
Subjects:
last-mile logistics
self-service technology
automated parcel stations
consumer adoption behavior
Online Access:https://www.aimspress.com/article/doi/10.3934/mbe.2024144?viewType=HTML

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https://www.aimspress.com/article/doi/10.3934/mbe.2024144?viewType=HTML

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