AN EMPIRICAL EXAMINATION OF QUALITY TOOLS IMPACT ON FINANCIAL PERFORMANCES: EVIDENCE FROM SERBIA

This study examines the impact of quality tools on financial performances using a sample of 119Serbian industrial firms. Factor and reliability analysis are used to show that quality tools may beclassified into three primary categories: quality tools for reviewing current conditions (for decisionmak...

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Bibliographic Details
Main Authors: Vesna Spasojević Brkić, Tijana Đurđević, Snežana Omić, Milivoj Klarin, Nikola Dondur
Format: Article
Language:English
Published: University in Belgrade 2012-02-01
Series:Serbian Journal of Management
Subjects:
Online Access:http://www.sjm06.com/SJM%20ISSN1452-4864/7_1_2012_May_1_170/7_1_77-87.pdf