HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES

In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined...

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Bibliographic Details
Main Author: Ivica Batinić
Format: Article
Language:English
Published: Faculty of Applied Management, Economics and Finance – MEF, Belgrade, University Business Academy in Novi Sad 2016-01-01
Series:Journal of Process Management and New Technologies
Subjects:
Online Access:http://www.japmnt.com/images/Volume%204/Issue%201/4-hotel%20management%20and%20quality%20of%20hotel%20services.pdf