PERCEIVED SERVICE QUALITY AND STUDENTS' SATISFACTION IN HIGHER EDUCATION: THE INFLUENCE OF TEACHING METHODS

The main aim of this research was to study the relationship between perceived quality (PQ) and satisfaction in Higher education, and especially to identify if these variables could differ between groups of students exposed to different teaching methods. A quantitative study was conducted at a Portug...

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Bibliographic Details
Main Authors: Eugenia Pedro, Luis Mendes, Luís Lourenço
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2018-03-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v12-n1/10.pdf