THE EFFECT OF SERVICE QUALITY ON SATISFACTION AND ITS IMPACT ON LOYALTY OF COOPERATIVE MEMBERS
The objective of this study is to know empirically the effect of service quality on satisfaction and its impact on the loyalty of the members of savings and credit cooperative. In this study, the research method uses a descriptive method (Survey) with the quantitative research design, data that user...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
iVolga Press
2019-11-01
|
| Series: | Russian Journal of Agricultural and Socio-Economic Sciences |
| Subjects: | |
| Online Access: | https://rjoas.com/issue-2019-11/article_32.pdf |