The Effect of Organizational Culture and Total Quality Management on Organizational Performance by Intervening Consumer Trust: Survey of University Students and Lecturers in South Sumatra

The purpose of this study was to determine the effect of organizational culture, total quality management on organizational performance by intervening consumer trust. The unit of analysis in this study is students and lecturers at Universities in South Sumatra-Indonesia. The results showed that Org...

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Bibliographic Details
Main Author: Sari Sakarina
Format: Article
Language:English
Published: EconJournals 2019-07-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/8260