Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]

Society in general, as well as particular sectors of the public, actively seek information, but they are also content creators. Therefore, it is not only a matter of disseminating information, but also of communicating in a two-way direction a...

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Main Authors: Mª Carmen Carretón Ballester, Mónica Viñarás Abad
Format: Article
Language:English
Published: Universidad CEU San Pablo 2020-06-01
Series:Doxa Comunicación
Subjects:
Online Access:https://repositorioinstitucional.ceu.es/bitstream/10637/10844/1/m0_stamped.pdf
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author Mª Carmen Carretón Ballester
Mónica Viñarás Abad
author_facet Mª Carmen Carretón Ballester
Mónica Viñarás Abad
author_sort Mª Carmen Carretón Ballester
collection DOAJ
description Society in general, as well as particular sectors of the public, actively seek information, but they are also content creators. Therefore, it is not only a matter of disseminating information, but also of communicating in a two-way direction and according to the needs detected from the business or institutional commitment to society. The role of public relations in discovering issues and their scope in reaching audiences (tangible values) is fundamental to effectively managing communication, building trust and gaining reputation (intangible values).
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spelling doaj.art-558e808d90d1451585701d21839e5d802022-12-21T18:24:04ZengUniversidad CEU San PabloDoxa Comunicación1696-019X2386-39782020-06-013017918510.31921/doxacom.n30a9Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]Mª Carmen Carretón Ballester0https://orcid.org/0000-0002-4851-9683Mónica Viñarás Abad1https://orcid.org/0000-0001-8792-5927Universidad de Alicante, EspañaUniversidad CEU San Pablo, Madrid, EspañaSociety in general, as well as particular sectors of the public, actively seek information, but they are also content creators. Therefore, it is not only a matter of disseminating information, but also of communicating in a two-way direction and according to the needs detected from the business or institutional commitment to society. The role of public relations in discovering issues and their scope in reaching audiences (tangible values) is fundamental to effectively managing communication, building trust and gaining reputation (intangible values).https://repositorioinstitucional.ceu.es/bitstream/10637/10844/1/m0_stamped.pdfpublic relationstruststrategic communicationinnovationreputation
spellingShingle Mª Carmen Carretón Ballester
Mónica Viñarás Abad
Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]
Doxa Comunicación
public relations
trust
strategic communication
innovation
reputation
title Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]
title_full Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]
title_fullStr Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]
title_full_unstemmed Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]
title_short Las relaciones públicas estratégicas para generar confianza y reputación [presentación del monográfico]
title_sort las relaciones publicas estrategicas para generar confianza y reputacion presentacion del monografico
topic public relations
trust
strategic communication
innovation
reputation
url https://repositorioinstitucional.ceu.es/bitstream/10637/10844/1/m0_stamped.pdf
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