A FRAMEWORK FOR QUALITY AND OPERATIONS MANAGEMENT PERFORMANCE DURING THE COVID-19 PANDEMIC PERIOD: A CASE OF SELECTED BUSINESSES IN PRETORIA, SOUTH AFRICA

Drastic and dynamic changes related to the COVID-19 pandemic have forced businesses to reimagine a sustainable way of ensuring business survival in the long term. The present study seeks to design a framework for quality and operations management performance during the covid-19 pandemic period follo...

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Bibliographic Details
Main Authors: Genevieve BAKAM FOTSO, Nita SUKDEO, Anup PRADHAN
Format: Article
Language:English
Published: Bucharest University of Economic Studies 2022-12-01
Series:Business Excellence and Management
Subjects:
Online Access:https://beman.ase.ro/no124/1.pdf