A FRAMEWORK FOR QUALITY AND OPERATIONS MANAGEMENT PERFORMANCE DURING THE COVID-19 PANDEMIC PERIOD: A CASE OF SELECTED BUSINESSES IN PRETORIA, SOUTH AFRICA
Drastic and dynamic changes related to the COVID-19 pandemic have forced businesses to reimagine a sustainable way of ensuring business survival in the long term. The present study seeks to design a framework for quality and operations management performance during the covid-19 pandemic period follo...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Bucharest University of Economic Studies
2022-12-01
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Series: | Business Excellence and Management |
Subjects: | |
Online Access: | https://beman.ase.ro/no124/1.pdf |