Good food, clean rooms and friendly staff: Implications of user-generated content for Slovenian skiing, sea and spa hotels’ management
The paper studies user-generated evaluations of hotels in three types of destinations in Slovenia (skiing, sea and spa). Using a broad dataset of user-generated evaluations for 28 different hotels and a combination of text mining and standard statistical methods we show how this data provides rich d...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Split, Faculty of Economics
2018-01-01
|
| Series: | Management : Journal of Contemporary Management Issues |
| Subjects: | |
| Online Access: | https://hrcak.srce.hr/file/297850 |