Looking In or Looking Out? Top-down Change and Operational Capability

Strategic intentions reflect the aspirations of an organization. They can also be translated into targets for the rest of the organization and structures, procedures, measures and associated rules introduced to meet them. Drawing upon insight from social systems theory, and case study evidence from...

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Bibliographic Details
Main Authors: Mark Lemon, Matthew Cook, John Craig
Format: Article
Language:deu
Published: FQS 2010-09-01
Series:Forum: Qualitative Social Research
Subjects:
Online Access:http://www.qualitative-research.net/index.php/fqs/article/view/1550