Distribution Functions and Mobile Apps:

Deconstruction of distribution functions is progressing due to digital transformation. In response, various distribution business models are being developed by retailers. Based on these business models, consumers are provided with mobile apps that combine various retail functions. A focus on the com...

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Main Authors: Akihiro Nishihara, Takashi Niikura
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2021-09-01
Series:Maketingu Janaru
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketing/41/2/41_2021.044/_html/-char/en
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author Akihiro Nishihara
Takashi Niikura
author_facet Akihiro Nishihara
Takashi Niikura
author_sort Akihiro Nishihara
collection DOAJ
description Deconstruction of distribution functions is progressing due to digital transformation. In response, various distribution business models are being developed by retailers. Based on these business models, consumers are provided with mobile apps that combine various retail functions. A focus on the comprehensiveness of the product categories offered to consumers and the integration of retail functions offered enables competitive typology of various mobile apps. For targeting of the mass market, there are leader-type mobile apps that maintain a high degree of comprehensiveness of product categories and highly integrated functions. Conversely, when targeting individual markets, market-specific mobile apps and function-specific mobile apps are found at the opposite ends of these axes. In this paper, we investigated the actual usage of mobile apps and the perceptions of these apps for smart shopping and shopping enjoyment, while keeping in mind the competitive typology of various mobile apps that reflect each distribution business model.
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spelling doaj.art-57615e5283e340bea3c6af0114fb15ed2022-12-22T03:02:55ZjpnJapan Marketing AcademyMaketingu Janaru0389-72652188-16692021-09-01412465910.7222/marketing.2021.044marketingDistribution Functions and Mobile Apps:Akihiro Nishihara0Takashi Niikura1Associate Professor, Faculty of Business Administration, Asia University, JapanProfessor, Faculty of Business Administration, Hosei University, JapanDeconstruction of distribution functions is progressing due to digital transformation. In response, various distribution business models are being developed by retailers. Based on these business models, consumers are provided with mobile apps that combine various retail functions. A focus on the comprehensiveness of the product categories offered to consumers and the integration of retail functions offered enables competitive typology of various mobile apps. For targeting of the mass market, there are leader-type mobile apps that maintain a high degree of comprehensiveness of product categories and highly integrated functions. Conversely, when targeting individual markets, market-specific mobile apps and function-specific mobile apps are found at the opposite ends of these axes. In this paper, we investigated the actual usage of mobile apps and the perceptions of these apps for smart shopping and shopping enjoyment, while keeping in mind the competitive typology of various mobile apps that reflect each distribution business model.https://www.jstage.jst.go.jp/article/marketing/41/2/41_2021.044/_html/-char/enloyaltybusiness modelsmart shoppingshopping enjoyment
spellingShingle Akihiro Nishihara
Takashi Niikura
Distribution Functions and Mobile Apps:
Maketingu Janaru
loyalty
business model
smart shopping
shopping enjoyment
title Distribution Functions and Mobile Apps:
title_full Distribution Functions and Mobile Apps:
title_fullStr Distribution Functions and Mobile Apps:
title_full_unstemmed Distribution Functions and Mobile Apps:
title_short Distribution Functions and Mobile Apps:
title_sort distribution functions and mobile apps
topic loyalty
business model
smart shopping
shopping enjoyment
url https://www.jstage.jst.go.jp/article/marketing/41/2/41_2021.044/_html/-char/en
work_keys_str_mv AT akihironishihara distributionfunctionsandmobileapps
AT takashiniikura distributionfunctionsandmobileapps