The effect of social media marketing on brand trust, brand equity and brand loyalty

This study aims to determine the effect of social media marketing activities on brand trust, brand equity and brand loyalty in social media. The study uses the Structural Equation Modeling (SEM) method with SPSS 3.3.3 software with a sample of 450 respondents determined by the simple random...

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Main Authors: Haudi Haudi, Wiwik Handayani, Musnaini, Yohanes Totok Suyoto, Teguh Praseti, Endang Pitaloka, Hadion Wijoyo, Hendrian Yonata, Intan Rachmina Koho, Yoyok Cahyono
Format: Article
Language:English
Published: Growing Science 2022-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol6/ijdns_2022_15.pdf
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author Haudi Haudi
Wiwik Handayani
Musnaini, Yohanes Totok Suyoto
Teguh Praseti
Endang Pitaloka
Hadion Wijoyo
Hendrian Yonata
Intan Rachmina Koho
Yoyok Cahyono
author_facet Haudi Haudi
Wiwik Handayani
Musnaini, Yohanes Totok Suyoto
Teguh Praseti
Endang Pitaloka
Hadion Wijoyo
Hendrian Yonata
Intan Rachmina Koho
Yoyok Cahyono
author_sort Haudi Haudi
collection DOAJ
description This study aims to determine the effect of social media marketing activities on brand trust, brand equity and brand loyalty in social media. The study uses the Structural Equation Modeling (SEM) method with SPSS 3.3.3 software with a sample of 450 respondents determined by the simple random sampling method who had experience of using social media for at least six months. Data was obtained by distributing online questionnaires using google form. The results show that social media marketing has a positive effect on brand trust, social media marketing has a positive influence on brand equity, and social media marketing has a positive influence on brand loyalty. Brand trust has a positive influence on SMEs Performance, Brand equity has a positive influence on SMEs Performance and finally brand loyalty has a positive influence on SMEs Performance.
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spelling doaj.art-576deea8850b4060bc83e115a1dafbc52022-12-22T02:05:25ZengGrowing ScienceInternational Journal of Data and Network Science2561-81482561-81562022-01-016396197210.5267/j.ijdns.2022.1.015The effect of social media marketing on brand trust, brand equity and brand loyaltyHaudi HaudiWiwik HandayaniMusnaini, Yohanes Totok SuyotoTeguh Praseti Endang PitalokaHadion WijoyoHendrian YonataIntan Rachmina Koho Yoyok Cahyono This study aims to determine the effect of social media marketing activities on brand trust, brand equity and brand loyalty in social media. The study uses the Structural Equation Modeling (SEM) method with SPSS 3.3.3 software with a sample of 450 respondents determined by the simple random sampling method who had experience of using social media for at least six months. Data was obtained by distributing online questionnaires using google form. The results show that social media marketing has a positive effect on brand trust, social media marketing has a positive influence on brand equity, and social media marketing has a positive influence on brand loyalty. Brand trust has a positive influence on SMEs Performance, Brand equity has a positive influence on SMEs Performance and finally brand loyalty has a positive influence on SMEs Performance.http://www.growingscience.com/ijds/Vol6/ijdns_2022_15.pdf
spellingShingle Haudi Haudi
Wiwik Handayani
Musnaini, Yohanes Totok Suyoto
Teguh Praseti
Endang Pitaloka
Hadion Wijoyo
Hendrian Yonata
Intan Rachmina Koho
Yoyok Cahyono
The effect of social media marketing on brand trust, brand equity and brand loyalty
International Journal of Data and Network Science
title The effect of social media marketing on brand trust, brand equity and brand loyalty
title_full The effect of social media marketing on brand trust, brand equity and brand loyalty
title_fullStr The effect of social media marketing on brand trust, brand equity and brand loyalty
title_full_unstemmed The effect of social media marketing on brand trust, brand equity and brand loyalty
title_short The effect of social media marketing on brand trust, brand equity and brand loyalty
title_sort effect of social media marketing on brand trust brand equity and brand loyalty
url http://www.growingscience.com/ijds/Vol6/ijdns_2022_15.pdf
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