NIŠ AIRPORT SERVICE QUALITY AND PASSENGER SATISFACTION

The authors of this paper keen to investigate attributes of airport service quality and how they affect the satisfaction of passengers at Niš airport in Serbia in 2022 from the demographic approach, have provided empirical research of 294 passenger ratings of airport services quality significance to...

Full description

Bibliographic Details
Main Authors: Nikola Ćurčić, Aleksandar Grubor
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2023-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v17-n4/15.pdf