The Importance of Functional Quality in Patient Satisfaction: Cosmetic Injectable Patient Experience Exploratory Study—Part 2

The Importance of Functional Quality in Patient Satisfaction: Cosmetic Injectable Patient Experience Exploratory Study—Part 2

Abstract BackgroundQuality assessment comprises 2 distinct forms: technical quality (TQ) and functional quality (FQ). On the one hand, TQ describes accuracy and excellence, the degree to which procedures are done “correctly.” On the other hand, FQ is the way service...

Полное описание

Библиографические подробности
Главные авторы:	Cara B McDonald, Izolda Heydenrych
Формат:	Статья
Язык:	English
Опубликовано:	Oxford University Press 2022-05-01
Серии:	Aesthetic Surgery Journal Open Forum
Online-ссылка:	https://academic.oup.com/asjopenforum/article-lookup/doi/10.1093/asjof/ojac044

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