The application of the sensemaking perspective for the examination of employees’ behavioural responses to the HR chatbot
The emergence of new technologies affects different business areas, including HR activities. Employee communication is an HR activity that can be automated with the application of chatbots. Besides the numerous advantages these artificial entities offer, the challenges generated by them also need to...
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| Format: | Article |
| Language: | English |
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Sciendo
2023-08-01
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| Series: | Organizacija |
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| Online Access: | https://doi.org/10.2478/orga-2023-0016 |