A Multidimensional Fuzzy Quality Function Deployment Design for Brand Experience Assessment of Convenience Stores

In the past, few studies have explored brand attachment and how to deliver the content of a strategic management program through brand experience. The purpose of this study is to construct an integrated model of consumer brand attachment and brand experience. It also applies the fuzzy quality functi...

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Bibliographic Details
Main Authors: Tsuen-Ho Hsu, Ling-Zhong Lin
Format: Article
Language:English
Published: MDPI AG 2021-10-01
Series:Mathematics
Subjects:
Online Access:https://www.mdpi.com/2227-7390/9/20/2565