Relationship marketing in customer loyalty of commercial galleries in times of COVID-19

The main objective of the study is to determine the level of dependence between relationship marketing and the level of customer loyalty to the brand. The study was conducted through a quantitative approach using the CAWI method. Relationships were determined by several factors. The loyalty factors...

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Bibliographic Details
Main Authors: Luz Cano, Djanira Castro, Wagner Vicente-Ramos
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2021-11-01
Series:Business: Theory and Practice
Subjects:
Online Access:https://journals.vgtu.lt/index.php/BTP/article/view/14486