Relationship marketing in customer loyalty of commercial galleries in times of COVID-19
The main objective of the study is to determine the level of dependence between relationship marketing and the level of customer loyalty to the brand. The study was conducted through a quantitative approach using the CAWI method. Relationships were determined by several factors. The loyalty factors...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2021-11-01
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Series: | Business: Theory and Practice |
Subjects: | |
Online Access: | https://journals.vgtu.lt/index.php/BTP/article/view/14486 |