The effect of e-Servqual and public service on community satisfaction: An empirical study in government organization

The purpose of this study is to analyze the relationship between public service and community satisfaction as well as the relationship between e-service quality and community satisfaction in government organizations. The study uses quantitative descriptive research. In addition, the study a...

Full description

Bibliographic Details
Main Authors: Denok Kurniasih, Rodon Pedrason, I Gusti Kade Budhi Harryarsana, Supardi Hamid, Anggara Setya Saputra
Format: Article
Language:English
Published: Growing Science 2023-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol7/ijdns_2023_44.pdf