The effect of e-Servqual and public service on community satisfaction: An empirical study in government organization
The purpose of this study is to analyze the relationship between public service and community satisfaction as well as the relationship between e-service quality and community satisfaction in government organizations. The study uses quantitative descriptive research. In addition, the study a...
Main Authors: | Denok Kurniasih, Rodon Pedrason, I Gusti Kade Budhi Harryarsana, Supardi Hamid, Anggara Setya Saputra |
---|---|
Format: | Article |
Language: | English |
Published: |
Growing Science
2023-01-01
|
Series: | International Journal of Data and Network Science |
Online Access: | http://www.growingscience.com/ijds/Vol7/ijdns_2023_44.pdf |
Similar Items
-
Policy Formulation Process on Indonesian Capital City Development East Kalimantan
by: Anggara Setya Saputra, et al.
Published: (2023-03-01) -
How Well Has Local Government Human Resource Management Been Discussed? Looking at the Global Practice
by: Denok Kurniasih, et al.
Published: (2024-01-01) -
Islamophobia as a religious-based horizontal conflict and its resolution
by: Rodon Pedrason, et al.
Published: (2023-04-01) -
Assesment of User Satisfaction of Accredited Government Hospital Services in Palembang Using the SERVQUAL Approach
by: Fildzah Hashifah Taufiq, et al.
Published: (2023-05-01) -
PUBLIC GOVERNANCE CAPACITY IN THE ACCOUNTABILITY OF VILLAGE-OWNED ENTERPRISE MANAGEMENT IN INDONESIA
by: Denok Kurniasih, et al.
Published: (2019-12-01)