Influence of Products, Premium Pricing, and Service processes On Customer Satisfaction of Pt Asuransi Jiwa Taspen 2014-2018 Period

This study discusses the extent of the influence of 3 variables, namely: Products, Determination of Premium Prices and Service Processes on Customer Satisfaction PT Taspen Life Insurance Period 2014 - 2018. Of these 3 variables the researcher made a research framework, namely: a) To what extent Pro...

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Bibliographic Details
Main Authors: Kharis Kurnianto, Setyo Aji Nugroho, Jati Tri Priyambodo
Format: Article
Language:English
Published: EconJournals 2018-11-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/7136