The use of organizational assessments in improving patient and staff experiences in the ambulatory care setting

As the needs of patients evolve, healthcare organizations must diversify their approach to improving patient experience. Their programs should encompass the medical, mental, spiritual, and emotional needs of patients and their family members and the staff who care for patients. This case study exami...

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Bibliographic Details
Main Authors: Linda Lombardi, Andrew Wallach, Paula Wilson
Format: Article
Language:English
Published: The Beryl Institute 2020-11-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol7/iss3/29