The use of organizational assessments in improving patient and staff experiences in the ambulatory care setting
As the needs of patients evolve, healthcare organizations must diversify their approach to improving patient experience. Their programs should encompass the medical, mental, spiritual, and emotional needs of patients and their family members and the staff who care for patients. This case study exami...
Main Authors: | Linda Lombardi, Andrew Wallach, Paula Wilson |
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Format: | Article |
Language: | English |
Published: |
The Beryl Institute
2020-11-01
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Series: | Patient Experience Journal |
Subjects: | |
Online Access: | https://pxjournal.org/journal/vol7/iss3/29 |
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