Information and Communication Technology Capabilities and Business Performance: The Case of Differences in the Czech Financial Sector and Lessons from Robotic Process Automation between 2015 and 2020

This paper analyzes the rapid onset of Robotic process automation (RPA) technologies in the Czech financial sector between 2015-2020. The development and experience from the “hype-and-fear” phase contributed to business process integration and technological spillovers are expected in the future. If...

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Bibliographic Details
Main Authors: Martin Zelenka, Marek Vokoun
Format: Article
Language:English
Published: Juraj Dobrila University of Pula 2021-01-01
Series:Review of Innovation and Competitiveness
Subjects:
Online Access:https://hrcak.srce.hr/file/378014