Information and Communication Technology Capabilities and Business Performance: The Case of Differences in the Czech Financial Sector and Lessons from Robotic Process Automation between 2015 and 2020
This paper analyzes the rapid onset of Robotic process automation (RPA) technologies in the Czech financial sector between 2015-2020. The development and experience from the “hype-and-fear” phase contributed to business process integration and technological spillovers are expected in the future. If...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Juraj Dobrila University of Pula
2021-01-01
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Series: | Review of Innovation and Competitiveness |
Subjects: | |
Online Access: | https://hrcak.srce.hr/file/378014 |