The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice

The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice

Abstract Background The handling of laboratory, imaging and other test results in UK general practice is a high-volume organisational routine that is both complex and high risk. Previous research in this area has focused on errors and harm, but a complementary approach is to better understand how sa...

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Bibliographic Details
Main Authors: Suzanne Grant, Katherine Checkland, Paul Bowie, Bruce Guthrie
Format: Article
Language:English
Published: BMC 2017-04-01
Series:Implementation Science
Subjects:
Test results handling
General practice
Primary care
Organisational routines
Safety
Ethnography
Online Access:http://link.springer.com/article/10.1186/s13012-017-0586-8

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http://link.springer.com/article/10.1186/s13012-017-0586-8

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