Examining the Impact of Promotions, CRM, and Consumer Trust on Customer Loyalty Through Consumer Satisfaction: A Path Analysis Study on English Center Students

This research aims to examine the influence of promotions, CRM, and consumer trust on customer loyalty through consumer satisfaction as an intervening variable. Research was conducted on consumers who were students at the English Center. The sample collection method in this research was a simple ra...

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Detalhes bibliográficos
Principais autores: Nikma Yucha, Hwihanus Hwihanus
Formato: Artigo
Idioma:English
Publicado em: Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2024-10-01
coleção:Indonesian Interdisciplinary Journal of Sharia Economics
Assuntos:
Acesso em linha:https://www.e-journal.uac.ac.id/index.php/iijse/article/view/5259