Factors Affecting Switching Intention from Cash on Delivery to E-Payment Services in C2C E-Commerce Transactions: COVID-19, Transaction, and Technology Perspectives

Factors Affecting Switching Intention from Cash on Delivery to E-Payment Services in C2C E-Commerce Transactions: COVID-19, Transaction, and Technology Perspectives

During the COVID-19 pandemic, the application of e-payment has rapidly increased. However, e-payment has not been able to achieve a trustworthy level in e-commerce transactions. Thus, cash payment methods with Cash On Delivery (COD) services still dominate C2C e-commerce payment transactions in Indo...

Full description

Bibliographic Details
Main Authors: Betty Purwandari, Syahrul Alam Suriazdin, Achmad Nizar Hidayanto, Suryana Setiawan, Kongkiti Phusavat, Mutia Maulida
Format: Article
Language:English
Published: Ital Publication 2022-03-01
Series:Emerging Science Journal
Subjects:
e-commerce
payment systems
switching intention covid-19
indonesia.
Online Access:https://www.ijournalse.org/index.php/ESJ/article/view/975

Internet

https://www.ijournalse.org/index.php/ESJ/article/view/975

Similar Items