A Review of Subjective Scales Measuring the User Experience of Voice Assistants

A Review of Subjective Scales Measuring the User Experience of Voice Assistants

The use of Voice Assistants (VA) in both commercial and personal contexts has experienced significant growth, emphasizing the importance of assessing their user experience (UX) for long-term viability. Currently, the development of appropriate scales that capture user viewpoints after interacting wi...

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Bibliographic Details
Main Authors: Lawal Ibrahim Dutsinma Faruk, Mohammad Dawood Babakerkhell, Pornchai Mongkolnam, Vithida Chongsuphajaisiddhi, Suree Funilkul, Debajyoti Pal
Format: Article
Language:English
Published: IEEE 2024-01-01
Series:IEEE Access
Subjects:
Factor analysis
reliability
scale
user experience
voice assistant
Online Access:https://ieeexplore.ieee.org/document/10414039/

Internet

https://ieeexplore.ieee.org/document/10414039/

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