Evaluating Library Services Quality Using GDSS-AHP, LibQual and IPA
Library services quality is one of the most vital parts in library management. Evaluation of the library services based on the perspective of users is important. In this paper, we propose a collaboration of GDSS-AHP (Group Decision Support System-Analytical Hierarchy Process), LibQual, and IPA (Impo...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Gadjah Mada
2018-01-01
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| Series: | IJCCS (Indonesian Journal of Computing and Cybernetics Systems) |
| Subjects: | |
| Online Access: | https://jurnal.ugm.ac.id/ijccs/article/view/32142 |