Examining the effect of relationship marketing on the frequency of using banking services

The purpose of this study was to examine the effect of relationship marketing on customers’ frequent use of services provided by an Iranian bank named Eghtesad Novin (EN). The present study was a correlational-applied study. The population of this study was all customers who had more than two years...

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Bibliographic Details
Main Authors: Behrooz Golnarian, Hamed Hagh Talab
Format: Article
Language:English
Published: Growing Science 2014-05-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2014_86.pdf