Implementation of E-Govqual and IPA Models in Evaluating the Quality of Online Licensing System Services

The online licensing information system website, hereinafter referred to as SIMPONIE, still faces a number of challenges as a transition from manual to digital system and has never been properly checked on the SIMPONIE website. This study aims to assess the good and bad level of SIMPONIE services us...

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Bibliographic Details
Main Authors: Danu Faisal Pangestu, Sawali Wahyu
Format: Article
Language:Indonesian
Published: Islamic University of Indragiri 2023-09-01
Series:Sistemasi: Jurnal Sistem Informasi
Online Access:http://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/3149