Patient complaints in the adult emergency department of a tertiary referral hospital

Introduction: The critical condition of the patient who presents to an emergency department creates a need to provide timely, safe and warm care. Failing to meet these expectations causes patient dissatisfaction, reflected by complaints, which are mostly justified and lead to opportunities for impro...

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Bibliographic Details
Main Authors: Isabel J. Alamo-Palomino, Juan P. Matzumura-Kasano, Hugo F. Gutiérrez-Crespo
Format: Article
Language:Spanish
Published: Universidad Ricardo Palma 2020-03-01
Series:Revista de la Facultad de Medicina Humana
Subjects:
Online Access:http://revistas.urp.edu.pe/index.php/RFMH/article/view/2916