Patient complaints in the adult emergency department of a tertiary referral hospital
Introduction: The critical condition of the patient who presents to an emergency department creates a need to provide timely, safe and warm care. Failing to meet these expectations causes patient dissatisfaction, reflected by complaints, which are mostly justified and lead to opportunities for impro...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | Spanish |
Published: |
Universidad Ricardo Palma
2020-03-01
|
Series: | Revista de la Facultad de Medicina Humana |
Subjects: | |
Online Access: | http://revistas.urp.edu.pe/index.php/RFMH/article/view/2916 |