Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study

Introduction: Recognition the nurses’ communicative roles can influence quality of patient’s care. Therefore, this study was aimed to explore nurse’s role in nurse-patient relations. Methods: This study was a qualitative research in which collected data was analyzed by content anal...

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Main Authors: Ali Fakhr-Movahedi, Zahra Rahnavard, Mahvash Salsali, Reza Negarandeh
Format: Article
Language:English
Published: Tabriz University of Medical Sciences 2016-12-01
Series:Journal of Caring Sciences
Subjects:
Online Access:http://journals.tbzmed.ac.ir/JCS/Manuscript/JCS-5-267.pdf
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author Ali Fakhr-Movahedi
Zahra Rahnavard
Mahvash Salsali
Reza Negarandeh
author_facet Ali Fakhr-Movahedi
Zahra Rahnavard
Mahvash Salsali
Reza Negarandeh
author_sort Ali Fakhr-Movahedi
collection DOAJ
description Introduction: Recognition the nurses’ communicative roles can influence quality of patient’s care. Therefore, this study was aimed to explore nurse’s role in nurse-patient relations. Methods: This study was a qualitative research in which collected data was analyzed by content analysis method. The participants were 23 nurses, patients and their families in medical and surgical wards of a referral hospital in Tehran, Iran. Data were collected by semi-structured interview and observation. Results: Data analysis was led to the emergence of a main conceptual category: The patient's need-based communication. This category was derived from two categories: 1) Identifying the patient’s needs; and 2) Communicative behavior in the face of the patient’s needs. "Identifying the patient’s needs" was related to "type of the patient’s problem", "patients’ inquiring about their health status" and "monitoring the patient’s health status". "Communicative behavior in the face of the patient’s needs" was composed of four subcategories: "caring attention", "informal education of the patient", "inducing calmness to the patient", and "obtaining the trust of the patient". Conclusion: The nurse’s role in relationship with patients is designed according to patients’ needs. Therefore, if the patients’ needs in clinical settings are defined and clarified appropriately, the nurse-patient relations will be enhanced and thereby the quality of care will be improved.
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spelling doaj.art-5c49711e6a57426192db6b36dad4202c2022-12-21T22:39:25ZengTabriz University of Medical SciencesJournal of Caring Sciences2251-99202016-12-015426727610.15171/jcs.2016.028JCS_71_20161129082928Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative StudyAli Fakhr-Movahedi0Zahra Rahnavard1Mahvash Salsali2Reza Negarandeh3Department of Nursing, Nursing Care Research Center, Faculty of Nursing and Allied Health Sciences, Semnan University of Medical Sciences, Semnan, IranDepartment of Nursing, Faculty of Nursing and Midwifery, Tehran University of Medical Sciences, Tehran, IranDepartment of Nursing, Faculty of Nursing and Midwifery, Tehran University of Medical Sciences, Tehran, IranDepartment of Nursing, Faculty of Nursing and Midwifery, Tehran University of Medical Sciences, Tehran, IranIntroduction: Recognition the nurses’ communicative roles can influence quality of patient’s care. Therefore, this study was aimed to explore nurse’s role in nurse-patient relations. Methods: This study was a qualitative research in which collected data was analyzed by content analysis method. The participants were 23 nurses, patients and their families in medical and surgical wards of a referral hospital in Tehran, Iran. Data were collected by semi-structured interview and observation. Results: Data analysis was led to the emergence of a main conceptual category: The patient's need-based communication. This category was derived from two categories: 1) Identifying the patient’s needs; and 2) Communicative behavior in the face of the patient’s needs. "Identifying the patient’s needs" was related to "type of the patient’s problem", "patients’ inquiring about their health status" and "monitoring the patient’s health status". "Communicative behavior in the face of the patient’s needs" was composed of four subcategories: "caring attention", "informal education of the patient", "inducing calmness to the patient", and "obtaining the trust of the patient". Conclusion: The nurse’s role in relationship with patients is designed according to patients’ needs. Therefore, if the patients’ needs in clinical settings are defined and clarified appropriately, the nurse-patient relations will be enhanced and thereby the quality of care will be improved.http://journals.tbzmed.ac.ir/JCS/Manuscript/JCS-5-267.pdfNurse’s roleCommunicationNurse-patient relationsQualitative research
spellingShingle Ali Fakhr-Movahedi
Zahra Rahnavard
Mahvash Salsali
Reza Negarandeh
Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study
Journal of Caring Sciences
Nurse’s role
Communication
Nurse-patient relations
Qualitative research
title Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study
title_full Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study
title_fullStr Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study
title_full_unstemmed Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study
title_short Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study
title_sort exploring nurse s communicative role in nurse patient relations a qualitative study
topic Nurse’s role
Communication
Nurse-patient relations
Qualitative research
url http://journals.tbzmed.ac.ir/JCS/Manuscript/JCS-5-267.pdf
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