Understanding How Intelligent Process Automation Impacts Business Continuity: Mapping IEEE/2755:2020 and ISO/22301:2019

Organizations have been responding to possible disruptions in the organization and, at the same time, trying to increase customer satisfaction through digitising their processes. Thus, Intelligent Process Automation has been catching the latest trends in intelligent process automation due to the eas...

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Bibliographic Details
Main Authors: Jose Cascais Bras, Ruben Filipe Pereira, Sergio Moro, Isaias Scalabrin Bianchi, Rui Ribeiro
Format: Article
Language:English
Published: IEEE 2023-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10329341/