Features of impulse buying in Croatian retail

Impulse buying is an unplanned decision to buy a product or service, made instantaneously on the point of sale. Some of the internal factors that affect impulse purchasing are age, gender, mood, income or culture, and the external factors include the store’s environment. Impulse purchases can be exp...

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Main Authors: Davor Perkov, Marinko Jurčević
Format: Article
Language:English
Published: Faculty of Economics and Business in Osijek 2018-01-01
Series:Ekonomski Vjesnik
Subjects:
Online Access:http://hrcak.srce.hr/file/313396
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author Davor Perkov
Marinko Jurčević
author_facet Davor Perkov
Marinko Jurčević
author_sort Davor Perkov
collection DOAJ
description Impulse buying is an unplanned decision to buy a product or service, made instantaneously on the point of sale. Some of the internal factors that affect impulse purchasing are age, gender, mood, income or culture, and the external factors include the store’s environment. Impulse purchases can be explained by the relationship between the affective and cognitive components in the brain of customers. The affective part refers to feelings, emotions, and moods, while the cognitive refers to thinking, understanding, and processing information. So, when the emotional part overwhelms the cognitive, it is more likely that an impulse purchase will occur. The main research hypothesis is that in the Croatian retail almost the same amount of purchases is planned and impulsive. From our primary online research conducted in 2017 among 115 Croatian consumers (N = 115), it follows that most of them (27%) buy consumer goods in the ratio 70% planned purchases: 30% unplanned purchases (19% women and 9% of men). This means that women in Croatia are buying more impulsively than men. From this it follows that our main research hypothesis was only partially confirmed. The results show that in consumer goods retail only 17% of Croatian citizens (12% of women and 5% of men) demonstrate an equal ratio (50% : 50%) of planned and impulse buying.
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spelling doaj.art-5cb3317ee0884c32bec727d8cd51907e2024-02-02T14:57:35ZengFaculty of Economics and Business in OsijekEkonomski Vjesnik0353-359X1847-22062018-01-01312349360Features of impulse buying in Croatian retailDavor Perkov0Marinko Jurčević1Libertas International University, Zagreb, CroatiaUniversity of Zagreb, Faculty of Transport and Traffic Sciences, Zagreb, CroatiaImpulse buying is an unplanned decision to buy a product or service, made instantaneously on the point of sale. Some of the internal factors that affect impulse purchasing are age, gender, mood, income or culture, and the external factors include the store’s environment. Impulse purchases can be explained by the relationship between the affective and cognitive components in the brain of customers. The affective part refers to feelings, emotions, and moods, while the cognitive refers to thinking, understanding, and processing information. So, when the emotional part overwhelms the cognitive, it is more likely that an impulse purchase will occur. The main research hypothesis is that in the Croatian retail almost the same amount of purchases is planned and impulsive. From our primary online research conducted in 2017 among 115 Croatian consumers (N = 115), it follows that most of them (27%) buy consumer goods in the ratio 70% planned purchases: 30% unplanned purchases (19% women and 9% of men). This means that women in Croatia are buying more impulsively than men. From this it follows that our main research hypothesis was only partially confirmed. The results show that in consumer goods retail only 17% of Croatian citizens (12% of women and 5% of men) demonstrate an equal ratio (50% : 50%) of planned and impulse buying.http://hrcak.srce.hr/file/313396impulse buyingcognitive and affective factorsCroatian retail
spellingShingle Davor Perkov
Marinko Jurčević
Features of impulse buying in Croatian retail
Ekonomski Vjesnik
impulse buying
cognitive and affective factors
Croatian retail
title Features of impulse buying in Croatian retail
title_full Features of impulse buying in Croatian retail
title_fullStr Features of impulse buying in Croatian retail
title_full_unstemmed Features of impulse buying in Croatian retail
title_short Features of impulse buying in Croatian retail
title_sort features of impulse buying in croatian retail
topic impulse buying
cognitive and affective factors
Croatian retail
url http://hrcak.srce.hr/file/313396
work_keys_str_mv AT davorperkov featuresofimpulsebuyingincroatianretail
AT marinkojurcevic featuresofimpulsebuyingincroatianretail