Investigation and cause analysis of out-patient experience based on brand recognition model (基于品牌认知模型的门诊就诊患者体验调查与原因分析)
Objective By studying the relationship between outpatient experience and satisfaction, loyalty, and recommendation, find out the current factors affecting the medical experience of outpatient, and improve the overall service quality of the hospital. Methods Using indicators of Outpatient Experienc...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | zho |
| Published: |
Association of Integrative Nursing
2023-06-01
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| Series: | 中西医结合护理 |
| Subjects: | |
| Online Access: | http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202301083 |