An Analysis of Social Stressors with Clients, Emotional Labor Strategies, and Disengagement: A Diary Study on Social Work

The present seven-day diary study evaluated emotional labor strategies as mediators of the relationship between social stressors and disengagement on a short-term and intra-individual basis. The expectation was that surface acting and deep acting should precede higher disengagement. Before and after...

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Bibliographic Details
Main Authors: Andrea Eggli, Diana Pereira, Achim Elfering
Format: Article
Language:English
Published: Stockholm University Press 2022-06-01
Series:Scandinavian Journal of Work and Organizational Psychology
Subjects:
Online Access:https://account.sjwop.com/index.php/su-j-sjwop/article/view/154