Emotions and the Service Designer: A Relationship Uncovered
Emotions are present throughout the service design process for each participant, yet the own emotional experience of designers has rarely been addressed in design research. This paper is focused on the role and meaning of the emotions identified by service designers in their own experiences conducti...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Pontificia Universidad Católica de Chile
2020-08-01
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| Series: | Diseña |
| Subjects: | |
| Online Access: | https://ojs.des.uc.cl/index.php/Disena/article/view/12512 |