Does service innovation matter? An empirical study on market orientation and supply chain performance

The objective of this study was to explore how firm service innovation mediates market orientation and business performance. This paper begins with a literature review indicating the themes from which we developed our conceptual framework. Structural equation modeling based on a cross-section (n = 2...

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Bibliographic Details
Main Authors: T-Y. D.J. Cheng, C-H. V. Chen
Format: Article
Language:English
Published: AOSIS 2017-03-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/16