Service orientation of the employees in Serbia’s tourism agencies
In a time of fierce competition in the tourist services market, it is very important to pay attention to businesses’ service orientation towards end users. Service orientation can be considered as a competitive advantage on the demanding tourism market. In this study, the relationship between servic...
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| Format: | Article |
| Language: | English |
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University of Kragujevac
2020-04-01
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| Series: | Economic Horizons |
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| Online Access: | https://horizonti.ekfak.kg.ac.rs/sites/default/files/Casopis/2020_1/EH_2020_1_en_7_MM.pdf |