Multicriteria model to determine the benefit of implementing a ISO 9001:2000 system quality management

Manufacturing companies are implementing quality management systems ISO 9001:2000 forced by market demands or competition but, after the implementation process the question arises whether or not a profit has been generated and which indicators where improved. A multicriteria model (based on Analyti...

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Bibliographic Details
Main Authors: Juan Carlos Osorio Gómez, Eliana Díaz Mosquera, Katherine Garro Astudillo
Format: Article
Language:English
Published: Universidad de Antioquia 2013-03-01
Series:Revista Facultad de Ingeniería Universidad de Antioquia
Subjects:
Online Access:https://revistas.udea.edu.co/index.php/ingenieria/article/view/14778