Performance Assessment of Sari Imam Khomeini Hospital Applying EFQM Excellence Model and Operational Planning

Background and purpose: In order to move towards excellence, hospitals should adopt new management techniques such as organizational excellence model. The purpose of this study was to assess the performance of an educational hospital applying organizational excellence model and operational planning....

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Bibliographic Details
Main Authors: Roya Malekzadeh, Ghahraman Mahmoodi, Ghasem Abedi
Format: Article
Language:English
Published: Mazandaran University of Medical Sciences 2019-10-01
Series:Journal of Mazandaran University of Medical Sciences
Subjects:
Online Access:http://jmums.mazums.ac.ir/article-1-13542-en.html