Performance Assessment of Sari Imam Khomeini Hospital Applying EFQM Excellence Model and Operational Planning
Background and purpose: In order to move towards excellence, hospitals should adopt new management techniques such as organizational excellence model. The purpose of this study was to assess the performance of an educational hospital applying organizational excellence model and operational planning....
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Mazandaran University of Medical Sciences
2019-10-01
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Series: | Journal of Mazandaran University of Medical Sciences |
Subjects: | |
Online Access: | http://jmums.mazums.ac.ir/article-1-13542-en.html |