Understanding future mode choice intentions of transit riders as a function of past experiences with travel quality
This paper empirically investigates the causes for transit use cessation, focusing on the influence of users’ personal experiences, resulting levels of satisfaction, and subsequent behavioral intentions. It builds on a novel data set in which observed, objective measures of travel times are mapped t...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
TU Delft OPEN Publishing
2017-06-01
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Series: | European Journal of Transport and Infrastructure Research |
Online Access: | https://journals.open.tudelft.nl/ejtir/article/view/3202 |