Evaluation of Waiting Time and Satisfaction in Outpatients in Imam Hossein Polyclinic of Zanjan Using Patient-Pathway Analysis
Background: Waiting time is an important factor affecting the satisfaction of outpatients and also one of the indicators for assessing the level of access to health care services as well as service quality. Objectives: The aim of this study was to evaluate the waiting time and satisfaction in outpat...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Zanjan University of Medical Sciences and Health Services
2020-08-01
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| Series: | Preventive Care in Nursing and Midwifery Journal |
| Subjects: | |
| Online Access: | http://zums.ac.ir/nmcjournal/article-1-648-en.html |