Consumer Response to Corporate Hypocrisy From the Perspective of Expectation Confirmation Theory

Based on the concept of hypocrisy perception, this paper studies and discusses consumers’ response to corporate social responsibility (CSR) hypocrisy perception, discusses the formation of consumers’ hypocrisy perception from the perspective of consumers’ expectation of CSR, and originally reveals t...

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Bibliographic Details
Main Authors: Wang Zhigang, Zhang Lei, Liu Xintao
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-11-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2020.580114/full