Mapping the Trend of Digital Transformation in Omni-Channel Retailing: A Bibliometric Analysis

The omnichannel, a new concept in retailing, has surpassed the genre of electronic business (e-commerce) and has significantly influenced consumer thoughts and decisions. This approach refers to a retailing approach that has transformed the way customers shop, seamlessly transitioning between online...

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Bibliographic Details
Main Authors: Nornajihah Nadia Hasbullah, Ag Kaifah Riyard Kiflee, Saiful Anwar, K.K. Ramachandran
Format: Article
Language:English
Published: Sumy State University 2024-03-01
Series:Marketing i Menedžment Innovacij
Subjects:
Online Access:https://mmi.sumdu.edu.ua/wp-content/uploads/2024/03/03_B737-2023_Hasbullah-et-al.pdf