Measuring online community culture: Scale development and validation

People use online communities for knowledge exchange. To uncover the motivations behind individual's online behavior, prior research has examined the shared norms and values among community members from a cultural perspective. However, there remains a lack of unified conceptualization and measu...

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Main Author: Mengru Zhao
Format: Article
Language:English
Published: Elsevier 2024-03-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958824000083
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author Mengru Zhao
author_facet Mengru Zhao
author_sort Mengru Zhao
collection DOAJ
description People use online communities for knowledge exchange. To uncover the motivations behind individual's online behavior, prior research has examined the shared norms and values among community members from a cultural perspective. However, there remains a lack of unified conceptualization and measurement in this regard. I address this gap by introducing the concept of online community culture and developing a measurement scale from community member's perspective. Following the scale development paradigm, I collected data from a total of 1011 individuals across four surveys to assess the convergent, discriminant, and predictive validity of the scale. As a result, I present a scale that captures two types of cultural values that are expected to be associated with community members' knowledge contributions, namely aggressive culture and supportive culture. Limitations and guidelines for future research are also discussed.
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spelling doaj.art-5ef80c89d35648e082b2717bff054e2f2024-03-02T04:54:33ZengElsevierComputers in Human Behavior Reports2451-95882024-03-0113100375Measuring online community culture: Scale development and validationMengru Zhao01-104 Totsukamachi, Shinjuku-ku, Tokyo, 169-8050, Japan.; Graduate School of Commerce, Waseda University, JapanPeople use online communities for knowledge exchange. To uncover the motivations behind individual's online behavior, prior research has examined the shared norms and values among community members from a cultural perspective. However, there remains a lack of unified conceptualization and measurement in this regard. I address this gap by introducing the concept of online community culture and developing a measurement scale from community member's perspective. Following the scale development paradigm, I collected data from a total of 1011 individuals across four surveys to assess the convergent, discriminant, and predictive validity of the scale. As a result, I present a scale that captures two types of cultural values that are expected to be associated with community members' knowledge contributions, namely aggressive culture and supportive culture. Limitations and guidelines for future research are also discussed.http://www.sciencedirect.com/science/article/pii/S2451958824000083Online communityCultureScale developmentAggressive cultureSupportive culture
spellingShingle Mengru Zhao
Measuring online community culture: Scale development and validation
Computers in Human Behavior Reports
Online community
Culture
Scale development
Aggressive culture
Supportive culture
title Measuring online community culture: Scale development and validation
title_full Measuring online community culture: Scale development and validation
title_fullStr Measuring online community culture: Scale development and validation
title_full_unstemmed Measuring online community culture: Scale development and validation
title_short Measuring online community culture: Scale development and validation
title_sort measuring online community culture scale development and validation
topic Online community
Culture
Scale development
Aggressive culture
Supportive culture
url http://www.sciencedirect.com/science/article/pii/S2451958824000083
work_keys_str_mv AT mengruzhao measuringonlinecommunityculturescaledevelopmentandvalidation