A healthcare service quality assessment model using a fuzzy best–worst method with application to hospitals with in-patient services
Hospitals and healthcare centers face many service problems during the pandemic. Problems that may arise in providing high-quality services lead to increased dissatisfaction. The Covid-19 crisis saw an unprecedented rise in the number of visits and hospitalizations in healthcare centers, which led t...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2023-12-01
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| Series: | Healthcare Analytics |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772442523001089 |